Billing, Insurance, & Payment

Payments

Insurance, cash, check, and all major credit cards are accepted for payment. We also accept private pay/out-of-pocket payments and payment from Healthcare Savings Accounts (HSA’s).

You will be expected to pay for each session at the time it is held unless you have insurance coverage that requires another arrangement.

Coverage will depend on provider, services received, and insurance plan specifics. We will provide you with whatever assistance is required in helping you receive the benefits to which you are entitled; however, you (not your insurance company) are responsible for full payment of fees. 

Please bring your insurance card and a photo ID to your first appointment and notify us of any changes to your insurance coverage in the future.

Clients receive monthly statements in the mail with their outstanding balance. Clients can make payments as follows:​

  • In Person: You may pay via check, cash, or credit card at the front desk prior to your appointment.​

  • By Telephone: Our support staff is available to take credit card payments over the phone M-F between 8:00 a.m. and 6:00 p.m.

  • By Mail: You may send cash and check payments to our Northfield Office. Please address checks to Secure Base Counseling Center, LLC, 570 Professional Drive, Northfield, MN 55057.

Fees:

  • Fees range from $100.00 to $500.00 per session depending on which staff you see and services you receive. These fees may be covered by insurance. Our billing department will assist you whenever possible with insurance issues or payment plans. Fees for service are your responsibility for the portions that insurance does not pay. You will be asked to provide a card for payment of your portion. This can be a debit, credit, or an HSA card. You will complete a form that gives SBCC permission to charge your card. 
  • We do not offer a slide fee scale but we will work with you for private pay rates. Our team will work with you to provide a Good Faith Estimate at the beginning of services so you know how much you will be getting billed. 

 

Insurance

SBCC provides mental health services for most insurance carriers and managed care organizations, including the following:

  • Aetna

  • America’s PPO

  • Blue Cross Blue Shield

  • Blue Plus

  • Cigna

  • Employee Assistance Plans (EAPs)

  • HealthPartners

  • Hennepin Health

  • Medica

  • Medical Assistance (MA/MHCP)

  • Medicare

  • Optum

  • Preferred One

  • PrimeWest Health

  • South Country Health Alliance (SCHA)

  • Tricare

  • UCare

  • UMR

  • United Health Care (UHC)

  • United Behavioral Health

Clients are encouraged to call their insurance carrier to verify benefits, network coverage, and to receive an authorization. We encourage clients to ask the following:

  • Do I have mental health insurance benefits?

  • How many sessions per year does my health insurance cover?

  • Is approval required from my primary care physician?

  • What is the coverage amount per therapy session?

  • What is my deductible and has it been met?

  • Do I have to pay a copay or coinsurance rate?

Get Started

If you have any questions about insurance coverage, payments, or billing, please contact our office at (507) 301-3412 and ask to speak with our billing department.

We are more than happy to assist you with any questions or concerns you may have. 

Contact Us